Referrals – Worried About a Child?

What should you do if you have concerns about a child’s welfare?

If you have concerns about a child’s welfare or suspect that a child is being neglected or abused, please telephone Redbridge Council Children’s Social Care on:

  • 020 8708 3885 from 09:00 to 17:00
  • 020 8708 5897 after 17:00, at weekends and on public holidays

Alternatively, you may complete and submit MARF to the Redbridge MASH via

Multi-Agency Referral Form (MARF) (Word version)  LBR Multi Agency Referral Form (MARF) Template

Your concerns will be properly considered and acted upon by a senior officer.

For immediate help ring the police on 999.

If you have concerns about an adult who may be at risk of abuse, please view our safeguarding adults page.

RSCP Multi-Agency Threshold Document

Redbridge has adopted and works to the London Safeguarding Children Procedures and Practice Guidance, which includes the Threshold –  Continuum of Need Matrix.

Multi-Agency Thresholds and Referrals Working Group

The MASH Manager in LB Redbridge Children’s Services chairs a monthly multi-agency Thresholds and Referrals Working Group meeting which is open to professionals working with children, young people and families in Redbridge.

The meeting provides an opportunity to discuss thresholds and gain feedback on the quality, timeliness and appropriateness of referrals submitted to the MASH.  It is also a forum for agencies, including health providers, schools and voluntary sector organisations to feed back to Children’s Social Care.  Below are the Terms of Reference (ToR) for the Group.

If you would like to know more or to join one of the monthly ‘virtual’ meetings which take place on a Thursday morning from 10:00 to 11:00, please contact the RSCP Manager via